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Firefly logo

Customer Success Manager

FireflyOut-of-Home Advertising company
New York, United StatesMid
NFX logo
NFX
GV (Google Ventures) logo
GV (Google Ventures)
500 Global logo
500 Global
Pelion Venture Partners
Decent Capital
Muse Capital
Sales & Account Management

About the role

TL;DR

Manage full campaign life cycle from planning and contract, through end of campaign.

  • Key Responsibilities Manage full campaign life cycle from planning and contract, through end of campaign.
  • Lead RFP strategy sessions, and produce thoughtful, creative and goal-oriented proposals to premium brands and advertisers.
  • Partner with the Sales Team on select new business opportunities, recommending ideas, products and campaign strategies to meet clients’ objectives and success metrics.
  • Requirements Sales planning or after sales support experience, Understanding of out-of-home and/or digital advertising Experience working with sales leadership, marketing, operations, product and creative partners Ability to successfully work under tight project deadlines

Required skills

SalesBusiness DevelopmentAccount ManagementProject ManagementCustomer Service

Domain expertise

adtech