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Fleet Support & Field Activation Associate
FireflyOut-of-Home Advertising company
New York, United StatesMid
NFX
GV (Google Ventures)
500 Global
Pelion Venture Partners
Decent Capital
Muse Capital
Operations & Strategy
About the role
TL;DR
Support driver and fleet operations, coordinate campaigns, and manage communications.
- •Join our New York team as a Fleet Support & Campaign Activation Associate, supporting driver and fleet operations.
- •Key Responsibilities Serve as the primary point of contact for drivers, addressing questions related to payments, campaigns, onboarding, and operational support.
- •Process ad hoc TLC permit requests in a timely and accurate manner.
- •Manage fleet communications, including recall service notifications and payment inquiries.
- •Communicate with fleet owners on a weekly basis to provide and gather regular operational updates, including recall-related communications.
- •Coordinate POP photo shoots, ensuring logistics, scheduling, and quality standards are met.
- •Requirements Detail-oriented and proactive with strong communication skills.
- •Ability to manage multiple tasks and prioritize effectively.
- •Experience in a similar role within the advertising or transportation industry is a plus.
- •Strong organizational skills and attention to detail.
- •Ability to work independently and as part of a team.
Required skills
Customer ServiceProject Management
Domain expertise
adtech