Solutions Architect
MiroVisual Collaboration company
Tokyo, JapanSenior
Accel
ICONIQ Growth
Dragoneer Investment Group
GIC
Scale Venture Partners
Atlassian
Operations & StrategyNew
About the role
TL;DR
Act as a Solution Architect for collaboration and ways of working within Miro's MOST program.
- •The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
- •MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance.
- •Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro.
- •Key Responsibilities Lead discovery to understand customer goals, workflows, and pain points.
- •Design and implement governance frameworks for scalability and risk reduction.
- •Guide customers through change-management initiatives.
- •Coach teams on Miro best practices and techniques to streamline work.
- •Build lightweight prototypes, templates, and reusable workflows.
- •Requirements 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields.
- •Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives.
- •Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations.
- •Familiarity with collaboration governance frameworks and workspace architecture.
Required skills
AgileDesign ThinkingProject ManagementChange Management
Nice-to-have skills
FigmaJiraConfluence
Domain expertise
consultingproductivity
Benefits & perks
equity, wellbeing benefit, WFH equipment allowance, Learning & Development stipend
Tech stack
FigmaJiraConfluenceAgileDesign Thinking