Merchant Services Associate
WoltFood Delivery company
SwedenMid
ICONIQ Capital
Highland Europe
83North
EQT Ventures
Tiger Global
DST Global
Operations & StrategyNew
About the role
TL;DR
Support merchant partners, ensuring their success on the Wolt platform through guidance and operational insights.
- •Wolt is seeking a detail-oriented and communicative Merchant Services Associate to support local businesses in Sweden.
- •This role is key to ensuring merchant partners thrive on the Wolt platform by providing guidance, support, and insights.
- •Key Responsibilities Support and train merchant partners on Wolt's systems and tools.
- •Maintain regular communication with partners about new features and best practices.
- •Monitor partner performance and conduct quality checks.
- •Help partners optimize operations using data insights.
- •Manage menu content and visuals on the platform.
- •Requirements Strong interpersonal and communication skills.
- •Experience in customer support, account management, or a related administrative role.
- •Detail-oriented and structured with a hands-on, service-minded approach.
- •Self-starter with a can-do attitude.
- •Fluency in Swedish and English is required.
Nice-to-have skills
Account ManagementBusiness Operations
Domain expertise
foodretaillogistics