Principal Internal Communications Manager
TwilioCloud Communications company
United States$141,520 - $208,000Lead
Union Square Ventures
Bessemer Venture Partners
Redpoint Ventures
Draper Fisher Jurvetson (DFJ)
Fidelity
T Rowe Price
MarketingNew
About the role
TL;DR
Lead internal communications strategy and execution for sensitive corporate moments.
- •{"about_the_role": "Join Twilio as a Principal Internal Communications Manager, a high-impact role reporting to the Internal Communications Lead.
- •You will be a cornerstone of the global IC function, acting as a thought partner on strategy and owning critical, sensitive employee communications.", "key_responsibilities": ["Co-architect the overarching strategic direction and execution of the internal communications program.", "Own the end-to-end strategy, narrative creation, and execution for high-stakes, sensitive corporate scenarios.", "Drive the internal communication strategy for complex corporate evolutions, including M&A and organizational redesigns.", "Provide strategic counsel and develop messaging regarding complex external political and social issues.", "Partner with Legal, HR, Employee Relations, Security, and Corporate Affairs to operationalize communications."], "requirements": ["10+ years of experience in internal communications, corporate communications, or crisis management.", "Proven track record operating at a principal or senior manager level within a global technology company.", "Deep, hands-on experience managing highly confidential and sensitive communications.", "Exceptional emotional intelligence, commanding poise under pressure, and ability to interface with C-suite executives.", "Masterful storytelling and writing capabilities, with the ability to distill complex nuances into transparent communications."]}
Required skills
Project ManagementM&AChange ManagementExecutive PresenceHREmployee Relations
Benefits & perks
health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave, equity, corporate bonus plan
Tech stack
CommunicationProject ManagementStakeholder ManagementExcelPowerPointGoogle AnalyticsWorkdayGreenhouseLeverMarketoSlack