Lead a team of Technical Account Managers to ensure customer success with ScaleOps' autonomous cloud and AI infrastructure platform.
•ScaleOps is redefining autonomous cloud and AI infrastructure.
•We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources.
•The results: maximized performance and a reduction of cloud costs by up to 80%.
•Key Responsibilities Lead and mentor a team of TAMs, fostering growth, skill development, and high performance.
•Drive strategic customer engagements, ensuring the success of our largest and most complex accounts.
•Own and develop value-based relationships with key stakeholders across customer organizations.
•Influence product strategy by capturing customer feedback, requirements, and use cases.
•Requirements 2+ years of experience leading and scaling a team of Technical Account Managers or technical professionals. 3+ years of hands-on experience with cloud-native technologies, including containerization and Kubernetes.
•Minimum 3 years in a senior customer-facing role, such as technical presales, solution engineering, or TAM.
•Demonstrated ability to articulate and sell the benefits of complex platforms and technologies.