Senior Renewals Operations Analyst II
RubrikData Security company
Bangalore, IndiaSenior
Lightspeed Venture Partners
Greylock Partners
IVP
Bain Capital Ventures
Microsoft
MS&AD Ventures
Operations & Strategy
About the role
TL;DR
Supports the Renewals team by ensuring accurate forecasting and timely booking of renewals.
- •The Renewal Operations Analyst will serve as the first point of contact for Renewal Sales Representatives, reporting directly to the Renewal Operations Manager.
- •This role is critical in ensuring that all upcoming renewals from our installed base are accurately forecasted in the pipeline.
- •The ideal candidate will provide essential support to the Renewals team, addressing system constraints and diligently managing transaction workloads to assist with renewal bookings on time.
- •Key Responsibilities Maintain CRM field accuracy and integrity for forecast/pipeline reports.
- •Perform regular pipeline scrubbing to ensure data accuracy and reliability.
- •Master the intake, analysis, and resolution of administrative and operational inquiries related to renewals.
- •Analyze deals outside of our standard framework to ensure accurate ARR calculation and allocation across business units.
- •Create and distribute monthly reports for management, including dashboards in SFDC.
- •Requirements 2-5 years of experience in Sales Operations, Order Management, Deal Desk, or Sales.
- •Proven experience in the Renewal Business, with an ability to navigate a high-volume, multi-transactional environment.
- •Familiarity with financial or revenue recognition principles and contracting guidelines.
- •Proficiency in Tableau, SFDC (Salesforce), CPQ, and other financial tools.
- •Exceptional written and verbal communication skills with the ability to simplify and present complex topics effectively.
Required skills
Revenue OperationsSalesforceTableauExcelPowerPointSales OperationsSales
Tech stack
SalesforceTableauExcelPowerPoint