Strategic Customer Success Manager
Raspberry AIFashion Tech company
New York, United StatesSenior
Andreessen Horowitz
Greycroft
Khosla Ventures
Correlation Ventures
MVP Ventures
Sales & Account Management
About the role
TL;DR
Drive AI adoption and grow enterprise relationships with $1B+ retailers and global consumer brands.
- •Raspberry AI is looking for a Strategic Customer Success Manager to own and grow enterprise relationships with $1B+ retailers and global consumer brands.
- •Key Responsibilities Own a portfolio of strategic enterprise accounts Build and execute account plans with clear adoption milestones Drive AI adoption across complex organizations Lead executive business reviews (QBRs) with VP
- •and C-suite audiences Identify and close expansion opportunities Requirements 5-8+ years in Customer Success, Strategic Account Management, or a related enterprise-facing role Demonstrated track record of growing and retaining $1B+ retailer or global consumer brand accounts Proven experience driving AI or enterprise software adoption inside complex, matrix organizations Strong commercial instincts: comfortable owning retention and expansion targets Executive-level communication skills New York City-based with the ability to be in our Dumbo, Brooklyn office one day per week
Required skills
Business DevelopmentSalesEnterprise SalesNegotiationCRMSolution SellingChannel SalesSales OperationsPipeline ManagementLead GenerationMarket AnalysisCustomer Service
