Zoho CRM Analyst
PayJoyConsumer Lending company
Taguig CityMid
Citi Ventures
Greylock
Aidenlair Capital
Ascend Vietnam Ventures
Claridge Venture Partners
Invus Opportunities
Operations & Strategy
About the role
TL;DR
Administer and optimize the Zoho CRM platform, ensuring data quality and providing business insights.
- •PayJoy is a mission-first credit provider using patented technology to help under-served customers in emerging markets achieve financial stability.
- •This role focuses on administering and optimizing the Zoho CRM platform to support business processes and growth.
- •Key Responsibilities Administer and maintain the Zoho CRM platform (users, roles, profiles, layouts, modules, fields, and permissions).
- •Design and maintain automations (workflows, blueprints, assignment and scoring rules) and integrations across the Zoho suite.
- •Build and maintain dashboards and reports in Zoho CRM/Analytics for visibility into pipeline health and performance KPIs.
- •Partner with business stakeholders to gather requirements, translate them into CRM solutions, and train end users.
- •Requirements Hands-on experience administering and configuring Zoho CRM.
- •Familiarity with the broader Zoho One suite is highly valued.
- •Understanding of end-to-end sales and marketing processes, CRM data models, and pipeline management.
- •Analytical, problem-solving mindset with strong attention to detail and clear communication skills.
Required skills
ExcelCRMPipeline ManagementBusiness Operations
Nice-to-have skills
SQL
Domain expertise
fintech
Benefits & perks
100% Company Funded : Private Health Insurance for employee and immediate family, 20 days vacation, Phone finance, Headphone, home office equipment and wellness perks., $2,000 USD annual Co-working Travel perk, $2,000 USD annual Professional Development perk, Catered Lunch
Tech stack
Excel