Customer Success Director
NunaHealthcare Data company
Chicago, United StatesDirector
Kleiner Perkins Caufield & Byers
John Doerr
Sales & Account ManagementNew
About the role
TL;DR
Drive provider partnerships and patient engagement to transform healthcare delivery.
- •As a Customer Success Executive, you will build trusted relationships and drive execution to reach patients at scale, delivering a more connected, personalized, and effective healthcare experience.
- •Key Responsibilities Own and scale provider partnerships by turning health systems into reliable patient acquisition and engagement channels.
- •Work cross-functionally with Customer Success, Product, Engineering, and Data teams to improve performance and expand Nuna's impact.
- •Lead the execution of key initiatives, ensuring timely delivery and measurable outcomes.
- •Requirements Based in the Greater Chicago area with comfort for 30% travel. 7+ years working with healthcare providers, health systems, or payers.
- •Proven ability to drive execution and outcomes, not just manage relationships.
Required skills
Customer SuccessCustomer OnboardingImplementation ManagementBusiness Operations
Domain expertise
healthtechhealthcare
