Mid-Market Outcomes Architect, Japan
NotionProductivity Software company
Tokyo, JapanMid
Sequoia Capital
Coatue Management
Index Ventures
First Round Capital
Accel
Base10 Partners
Sales & Account Management
About the role
TL;DR
Drive customer adoption and value realization for Notion accounts.
- •Notion is seeking an Outcomes Architect to help customers turn AI ambition into working systems within Notion.
- •You will own workflow adoption, value delivery, and renewal outcomes for named accounts, focusing on those needing stronger paths to measurable impact.
- •Key Responsibilities Drive workflow adoption and value realization for named accounts.
- •Contribute to NRR with predictable renewal and expansion pipeline.
- •Partner with Solutions Consultants on account strategy and expansion.
- •Define and maintain mutual success plans demonstrating ROI.
- •Facilitate use-case consultations to identify new workflow opportunities.
- •Requirements 5+ years of experience driving customer adoption, value realization, renewals, or expansion in B2B software.
- •Strong customer-facing discovery instincts and ability to map workflows.
- •Technical fluency and presence as a trusted advisor.
- •Commercial awareness and ability to partner on renewal risk and expansion potential.
- •Native level Japanese, business level English.
Required skills
Customer OnboardingImplementation ManagementNotion
Nice-to-have skills
Product Management
Domain expertise
productivityai
Tech stack
Notion