Enterprise Outcomes Architect
NotionProductivity Software company
New York, United States$180,000 - $240,000Senior
Sequoia Capital
Coatue Management
Index Ventures
First Round Capital
Accel
Base10 Partners
Sales & Account Management
About the role
TL;DR
Partner with enterprise customers to drive AI adoption and value realization within Notion.
- •Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world.
- •As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion.
- •Key Responsibilities Drive workflow adoption and value realization for a book of named accounts.
- •Contribute directly to NRR with predictable renewal and expansion pipeline.
- •Define and maintain mutual success plans that proactively guide customers through their AI Transformation.
- •Facilitate use-case consultations that guide customers through their continuous Solutions Design.
- •Identify opportunities to engage Services for customers with complex or technical implementation needs.
- •Requirements 7+ years of experience driving customer adoption, value realization, renewals, or expansion within a B2B software environment.
- •Strong customer-facing discovery instincts, with the ability to understand business problems and map workflows.
- •Technical fluency and presence as a trusted advisor, capable of co-designing and configuring Notion workspaces.
- •Commercial awareness and the ability to partner with account owners on renewal risk and expansion potential.
- •Obsessed with AI, constantly building with the newest tools and learning new ways of working.
Required skills
B2B SalesNotionProject ManagementProduct Management
Nice-to-have skills
Implementation Management
Domain expertise
productivityai
Tech stack
Notion
