Head of Strategic Accounts
MoonPayCryptocurrency Payments company
SpainDirector
Tiger Global Management
Coatue Management
NEA
Thrive Capital
Blossom Capital
Paradigm Operations
Sales & Account Management
About the role
TL;DR
Lead post-sale commercial relationships with enterprise customers, driving retention and growth.
- •As Head of Strategic Accounts at Iron, you will own and lead the post-sale commercial relationship with our most important enterprise customers.
- •This is a leadership role: you will set the strategy for how Iron retains, deepens, and grows its strategic book, build and lead the team that delivers it, and act as the senior executive partner to the founders, C-suite, and product leaders building on Iron’s financial infrastructure.
- •Key Responsibilities Define and run Iron’s strategic account management model
- •operating cadence, playbooks, segmentation, and success metrics
- •from the ground up.
- •Carry the number for net revenue retention and expansion across the strategic book, with clear accountability for the commercial trajectory of the portfolio.
- •Own the most senior relationships across our strategic customers, from founders and C-suite to product and operations leadership.
- •Be the senior conduit between strategic customers and Iron’s Product, Engineering, and Leadership teams, shaping roadmap and commercial strategy with first-hand market signal.
- •Requirements Significant experience in Strategic Account Management, Strategic Partnerships, Customer Success, or Commercial leadership, including a track record of leading and building teams.
- •Proven success owning and growing a strategic book of business at scale
- •driving retention, expansion, and net revenue growth across enterprise accounts.
- •Demonstrated ability to build trusted relationships with executive decision-makers and operational stakeholders alike, including at founder and C-suite level.
- •Strong commercial leadership instincts and a track record of identifying and closing growth opportunities within strategic accounts.
- •Deep understanding of payments, fintech infrastructure, stablecoins, treasury, banking, or adjacent financial technology ecosystems.
Required skills
Business DevelopmentEnterprise SalesAccount ManagementB2B SalesSalesforceHubSpotNegotiationPartnership ManagementCRMSolution SellingSales OperationsPipeline ManagementMarket Analysis
Domain expertise
fintechcrypto
Tech stack
PythonJavaScriptTypeScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDPostgreSQLMySQLMongoDBRedisElasticsearchJiraConfluenceSlackSalesforceHubSpotREST API
