SweatHouz - Assistant Studio Manager
MomenticAI-powered Software company
San Diego, United StatesMid
Y Combinator
General Catalyst
Standard Capital
FundersClub
Dropbox Ventures
AI Grant
Operations & Strategy
About the role
TL;DR
Leads team to drive membership growth and exceptional guest experience.
- •SweatHouz is the fastest-growing recovery franchise business globally.
- •The Assistant Studio Experience Manager plays a vital role in leading and motivating the team to deliver an exceptional guest and member experience, driving membership growth, retention, and revenue.
- •Key Responsibilities Executes the relationship-based sales model with each intro and passionately relates how SWTHZ services will satisfy their needs and goals.
- •Tours potential members through the studio and describes the facilities, services and amenities that directly tie back to the intro’s individual needs and goals.
- •Monitors and analyzes membership data, tracking key KPIs to provide actionable insights for informed decision-making.
- •Ensures a clean, welcoming, and safe studio environment by enforcing hygiene and safety protocols.
- •Leads by example, demonstrating exceptional work ethic, communication, and customer service skills to inspire the team.
- •Requirements High school diploma or GED required. 1+ years in a supervisory role. 2+ years of experience in a sales or customer service environment, with a focus on relationship-based selling and value-building.
- •Current AED/First Aid/CPR certification.
- •Must be able to lift up to 50 lbs.
Required skills
SalesCustomer ServiceSalesforceHubSpotExcelPowerPointBusiness OperationsProject Management
Nice-to-have skills
Product ManagementProduct AnalyticsCustomer Onboarding
Benefits & perks
Competitive Compensation and Bonus Eligibility, Flexible Work Schedule, Free Drop-In Sessions, Career Growth Opportunities, Comprehensive Benefits Plan (Medical, Dental, Vision, 401(k), etc.) for full-time employees, Supportive Leadership Team
Tech stack
SalesforceHubSpotExcelPowerPointGoogle AnalyticsGA4Looker Studio
