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Patron Associate
The Metropolitan OperaOpera company
New York, United StatesMid
Operations & StrategyNew
About the role
TL;DR
Provide administrative support and customer service for the Patron Office.
- •The Patron Associate provides administrative support for the Patron Office, handling customer service, coordinating solicitation efforts, and administering Patron Program benefits.
- •Key Responsibilities Field inquiries from Patrons via phone and email, providing courteous service.
- •Assist with daily gift booking and processing acknowledgements.
- •Coordinate membership upgrade emails and maintain web content.
- •Manage Straz Lounge reservations and assist with Patron billing.
- •Support Patron activities/events and provide administrative assistance to the Director of Patron and Young Associate Giving.
- •Requirements BA degree and 1+ year of experience in customer service or an administrative role.
- •Excellent communication skills and a pleasant, professional demeanor.
- •Experience working with the public.
- •Proficiency in Microsoft Office; experience with Tessitura or Raiser's Edge preferred.
- •Enthusiastic, detail-oriented, and self-motivated.
Required skills
ExcelPowerPoint
Tech stack
ExcelPowerPoint