CDI - Account Manager
MateraProperty Management company
Hybrid€35K - €44KMid
Index Ventures
Bpifrance
Samaipata
Project A Ventures
Mubadala
Kima
Sales & Account Management
About the role
TL;DR
Manage and grow a portfolio of co-ownerships, ensuring customer satisfaction and contract renewals.
- •The Account Manager manages a portfolio of 350 to 400 co-ownerships and is directly in contact with the President of the Syndicat Council of each co-ownership.
- •Key Responsibilities Implement a strategy to identify sales opportunities and achieve up-sell and cross-sell objectives.
- •Develop customer loyalty and retention strategies tailored to each client.
- •Monitor and optimize processes for managing your portfolio.
- •Ensure customer satisfaction and contract renewals.
- •Participate in client general assemblies (mostly via videoconference, but also in person in IDF if necessary).
- •Requirements Strong communication and interpersonal skills.
- •Ability to work in a team and collaborate with different departments.
- •Problem-solving and analytical thinking skills.
- •Customer-centric mindset and ability to manage multiple priorities.
- •Flexibility and adaptability to changing business needs.
Required skills
Customer Service
Nice-to-have skills
SalesNegotiationProject Management
Domain expertise
proptech
Benefits & perks
Package, Onboarding, Career Path, Parental Leave, Responsible Travel, Menstrual Leave, Health Benefits, Transport Allowance, Mileage Reimbursement, Company Equipment, Paid Leave