Customer Solutions Engineer
LobDirect Mail company
United States$115K - $135KMid
Y Combinator
First Round Capital
Polaris Partners
Floodgate
Y Combinator Continuity Fund
Frontline Ventures
Sales & Account Management
About the role
TL;DR
Implement and onboard direct mail solutions for customers.
- •Lob is transforming the way businesses use direct mail with technology.
- •Solutions Engineers help customers implement and succeed with direct mail programs.
- •Key Responsibilities Onboard and implement solutions for customers.
- •Build trusted partnerships with Account Managers.
- •Present to Marketing and Technical Professionals.
- •Manage multiple projects and support the Account Management team.
- •Learn Lob's implementation process and platform.
- •Requirements 3+ years of tech/SaaS experience in an Implementation, Onboarding, Solutions Architect, or Post-Sale Solutions Engineer role.
- •Technical proficiency on APIs and third-party integrations.
- •Working knowledge of software platforms including CRM, CDP or marketing automation tools.
- •Excellent communication and presentation skills.
- •Flexibility: This is a 100% remote role, with expected travel of approximately 20-25%.
Required skills
Presentation SkillsCRM
Domain expertise
logistics
Benefits & perks
equity, health insurance, remote work
