Business Development Manager
KustomerAI Customer company
New York, United StatesManager
Battery Ventures
Redpoint Ventures
Norwest
Boldstart Ventures
Sales & Account Management
About the role
TL;DR
Lead and scale a team of Business Development Representatives to drive pipeline growth.
- •Kustomer is hiring a Business Development Manager to join their Marketing team.
- •This role will lead, coach, and scale a team of Business Development Representatives focused on generating pipeline and driving revenue growth.
- •Key Responsibilities Lead, coach, and grow a team of outbound BDRs, consistently hitting and exceeding pipeline quotas.
- •Build and refine outbound prospecting playbooks, cadences, and messaging.
- •Partner with Marketing and Sales leadership to align on ICP, campaign strategy, and lead handoff processes.
- •Drive performance management through weekly 1:1s, pipeline reviews, and data-informed coaching.
- •Own CRM hygiene, reporting, and forecasting, turning activity data into actionable insights.
- •Requirements 2+ years in a first-line leadership role within the Business Development function in SaaS or related industries.
- •Proven track record of building pipeline in enterprise or mid-market SaaS, consistently hitting quotas.
- •Deep fluency in outbound motion: sequences, account-based strategies, and personalization at scale.
- •Strong CRM and sales engagement tool proficiency (Salesforce, Outreach, Salesloft, or similar), including fluency in AI tooling.
- •Exceptional coach and communicator.
Required skills
SalesforceBusiness DevelopmentSalesPipeline ManagementLead GenerationCoaching
Benefits & perks
100% healthcare coverage, 401K, WiFi reimbursement, Mobile reimbursement, Generous vacation policy, Competitive salaries, Stock options
Tech stack
Salesforce
