Senior Manager, Account Management
KaseyaEnterprise Software company
Miami, United StatesManager
Insight Partners
TPG
Temasek
Sixth Street Partners
Ireland Strategic Investment Fund
Sales & Account ManagementNew
About the role
TL;DR
Lead and elevate the account management organization to drive client success and revenue growth.
- •Kaseya is seeking a dynamic and experienced Senior Manager of Account Management to lead and elevate our account management organization.
- •This role is crucial in shaping the strategic direction of the account management function, ensuring our clients receive unparalleled service and support.
- •Key Responsibilities Lead, mentor, and develop a team of individual contributors to ensure high performance, accountability, and professional growth.
- •Build and maintain strong, long-term relationships with key and strategic clients.
- •Develop and execute comprehensive strategies to enhance client satisfaction, retention, and revenue growth.
- •Establish, monitor, and analyze key performance indicators (KPIs) to ensure organizational account goals are met.
- •Drive expansion and revenue growth across the existing customer base.
- •Requirements At least 4 years of experience managing teams of quota-carrying account managers or account executives.
- •Proven experience managing a team of at least 5 sales representatives.
- •Experience working with MSPs (Managed Service Providers).
- •Demonstrated success in driving client retention, account growth, and revenue performance.
- •Strong understanding of client management, strategic account planning, and relationship-building techniques.
Required skills
Account ManagementStrategic PlanningCRMSalesforceHubSpot
Tech stack
CRMSalesforceHubSpot