Strategic AI Associate
InstaLILY AIEnterprise AI company
New York, United States$110K - $130KMid
Insight Partners
Energize Capital
Home Depot Ventures
United Rentals
Perceptive Ventures
Marvin Ventures
Operations & Strategy
About the role
TL;DR
Drive customer outcomes and coach Growth Analysts.
- •Coach and develop Growth Analysts, work with Strategic AI Partners, and drive customer outcomes.
- •Key Responsibilities Drive customer outcomes and own customer health.
- •Run workshops and POC delivery in the pilot phase.
- •Lead Growth Analysts and shape product decisions.
- •Contribute to playbooks and templates.
- •Travel to customer sites as needed.
- •Requirements 3-5 years of experience in Customer Success or similar roles.
- •Client-facing rigor and analytical instincts.
- •Comfort with ambiguity and ownership.
- •AI-native curiosity and industry curiosity.
- •Communication skills for technical and non-technical audiences.
Required skills
Customer Success
Domain expertise
fintechhealthcare
Benefits & perks
Equity, Medical, Dental, Vision, 401K, Well-being stipend, In-office lunch reimbursement, PTO, 10 US Federal Holidays