Enterprise Customer Partner
InstaLILY AIEnterprise AI company
New York, United StatesSenior
Insight Partners
Energize Capital
Home Depot Ventures
United Rentals
Perceptive Ventures
Marvin Ventures
Sales & Account Management
About the role
TL;DR
Manage enterprise customer accounts and drive AI transformation.
- •You'll be the named InstaLILY point of contact for a portfolio of post-pilot enterprise customers.
- •You'll manage their QBRs, executive briefings, account plans, and customer success activities.
- •Key Responsibilities Manage a portfolio of post-pilot customer accounts day-to-day.
- •Help each customer think strategically about how AI changes their operating model.
- •Identify new use cases for each customer based on their workflows and industry context.
- •Bring customer insight into product decisions and guide zero-to-one feature development.
- •Coordinate with Engineering and Product to ensure your customers get what they need to succeed.
- •Requirements Strong strategic thinking and customer engagement skills.
- •Experience in enterprise sales and AI/ML technologies.
- •Ability to influence and drive complex decisions with customers.
- •Excellent communication and collaboration skills.
- •Proven track record in expanding customer accounts and driving ARR.
Required skills
Enterprise SalesBusiness DevelopmentSalesB2B SalesNegotiationCustomer SuccessStrategic Planning
Nice-to-have skills
Product ManagementTechnical Leadership
Domain expertise
ai