Product Strategy
HangWeb3 Loyalty company
RemoteSenior
Paradigm
Tiger Global
Thirty Five Ventures
Night Ventures
Green Bay Ventures
Shrug Capital
Operations & Strategy
About the role
TL;DR
Develop and implement product strategies to maximize customer value.
- •Our Product Strategy team plays a critical role at Hang in helping our customers maximize the value of Hang's product.
- •Key Responsibilities Work closely with customers to define their needs and drive compelling business value for them.
- •Serve as a thought partner to key customer stakeholders and advise them on the future of loyalty and membership.
- •Identify a best practices framework for structuring program benefits and rewards and create playbooks for implementing them with Hang.
- •Identify product features and integration opportunities through customer interactions and serve as the “voice of the customer” in all internal roadmap discussions.
- •Collaborate with Product, Engineering and Customer Success around the launch of new features to drive customer adoption.
- •Requirements You have 5+ years of total work experience across any mix of Product, Consulting, Strategy, Marketing, or Customer Success or similar types of roles.
- •You have a proven ability to successfully partner with and persuade senior executive stakeholders.
- •You have experience managing cross-functional projects.
- •You are not afraid to tackle novel problems and you leverage a scientific approach to solving them (identify a hypothesis, create a plan to test it, gather data and repeat).
- •You’re a big picture thinker and enjoy crafting strategy.
- •You have excellent written and spoken communication skills.
Required skills
Product StrategyCustomer DiscoveryProduct AnalyticsCompetitive AnalysisProduct OperationsGrowth StrategyMonetization StrategyJobs to Be DoneProduct-Led Growth
Nice-to-have skills
A/B TestingOKRsDesign ThinkingWireframingPrototypingProgram ManagementProject ManagementCustomer SuccessCustomer OnboardingImplementation Management
Benefits & perks
Top-tier health, vision, and dental insurance, Unlimited PTO / sick leave, Competitive salary & equity compensation, 401(k)