Care Navigator (Patient Growth) - Latin America
Gaia FamilyFertility Insurance company
Remote$30,000 USD/yearMid
Atomico
Valar Ventures
Seedcamp
FJ Labs
Kindred Capital
Clocktower Technology Ventures
Sales & Account Management
About the role
TL;DR
Connect with, qualify, and convert new patients exploring Gaia for their fertility journey.
- •Gaia is seeking a Care Navigator (Patient Growth) for Latin America to connect with, qualify, and convert new patients exploring Gaia for their fertility journey.
- •You will be the first human touchpoint, blending empathy with commercial drive to guide prospects from initial curiosity to a booked consultation.
- •Key Responsibilities Manage a marketing pipeline of U.S.-based Gaia prospects.
- •Qualify inbound leads and proactively engage new prospects via calls, email, and chat.
- •Guide top-of-funnel leads to the right Gaia partner clinic and move them through the funnel.
- •Convert qualified leads into booked clinic consultations.
- •Track, document, and report all lead activity in CRM systems.
- •Requirements Bilingual in English and Spanish. 1+ year of experience in a sales, business development, or lead qualification role.
- •Proven ability to meet or exceed sales targets while maintaining an empathetic, member-first approach.
- •Empathetic communicator comfortable working in a fast-moving, early-stage environment.
- •Based in Latin America.
Required skills
CRMLead Generation
Nice-to-have skills
Customer Service
Domain expertise
healthcare
Benefits & perks
30+ days of paid annual leave per year
Tech stack
CRM