Director of Customer Success
IntegrateDemand Orchestration company
Seattle, United StatesDirector
Comcast Ventures
Foundry
Liberty Global
Sales & Account Management
About the role
TL;DR
Build and scale the customer success function at Integrate.
- •We are looking for a Director of Customer Success to build and scale our customer success function at Integrate.
- •Key Responsibilities Build and own the customer success function from the ground up Design and implement scalable onboarding systems Lead post-sale customer engagement across government and commercial accounts Develop processes, playbooks, and training programs to support large-scale deployments Partner closely with sales to ensure seamless handoffs and strong post-sale outcomes Requirements 7-12+ years of experience in customer success, solutions engineering, or forward-deployed roles Proven experience building or scaling customer success functions in high-growth environments Experience working with government, defense, or deep tech customers Experience supporting complex, high-touch deployments with technical stakeholders Experience designing onboarding, training, or enablement programs at scale
Required skills
Customer SuccessOnboarding
Domain expertise
deeptech
Tech stack
CRMNotionSlackLinear
