Field Support Specialist
EyebotVision Care company
United StatesMid
General Catalyst
AlleyCorp
Village Global
Baukunst
Humba Ventures
Ravelin
Sales & Account Management
About the role
TL;DR
Field Support Specialist to serve as a local presence for Eyebot's kiosk network in Missouri.
- •Eyebot is seeking a Field Support Specialist to serve as a local presence for our kiosk network in Missouri.
- •Key Responsibilities Visit assigned retail locations on a twice-monthly schedule to check in on kiosk operations and store staff engagement.
- •Build relationships with store associates and managers, serving as a trusted and approachable point of contact for Eyebot in the field.
- •Conduct in-person training sessions for store associates on how to use and recommend the Eyebot kiosk to customers.
- •Reinforce best practices for kiosk placement, presentation, and daily upkeep.
- •operational, technical, or relational
- •and escalate promptly to the Eyebot team.
- •Requirements Experience in retail, field sales, brand ambassador, or customer-facing roles.
- •Strong interpersonal skills
- •you are comfortable walking into a store, introducing yourself, and building rapport quickly.
- •Ability to work independently and manage your own schedule and visit cadence without close supervision.
- •Clear written and verbal communication
- •you can relay field observations in a way that is useful and actionable.
- •Reliable access to transportation within Missouri.
Required skills
Customer Service
Domain expertise
healthcare
