Legal Implementation Consultant, Central/East
EveSmart Home company
United States$90,000 - $110,000 USDMid
Sales & Account Management
About the role
TL;DR
Guide customers through successful onboarding and implementation of Eve's legal tech solutions.
- •Eve is redefining legal technology for plaintiff law firms with AI-driven solutions.
- •This role focuses on guiding customers through successful onboarding and implementation of Eve's products, ensuring smooth adoption and time to value.
- •Key Responsibilities Guide customers through successful onboarding and implementation of Eve's solutions.
- •Develop and deliver comprehensive training programs to help customers effectively utilize Eve's product suite.
- •Configure Eve's solutions to meet specific customer needs based on workflow analysis.
- •Track and report on key implementation metrics and customer success indicators.
- •Partner with sales, product, and engineering teams to ensure customer requirements are met.
- •Requirements 3+ years of experience in customer onboarding, implementation, or success roles.
- •Strong understanding of SaaS platforms and ability to explain technical concepts to non-technical users.
- •Exceptional ability to present clearly and concisely to both business and technical stakeholders.
- •Strong analytical capabilities to design and deliver solutions for customer challenges.
- •Skilled at working across teams to drive customer success and desired outcomes.
Required skills
Customer OnboardingImplementation ManagementCustomer Success
Nice-to-have skills
Project Management
Domain expertise
legaltechaiproductivity
Benefits & perks
Competitive Salary & Equity, 401(k) Program with Employer Matching, Health, Dental, Vision and Life Insurance, Short Term and Long Term Disability, Commuter Benefits, Autonomous Work Environment, Workplace Setup Reimbursement, Telecomm Stipend, Flexible Time Off (FTO) + Holidays, Quarterly Team Gatherings
Tech stack
OpenAI APIAnthropic API
