Customer Service Representative (French)
DistroSales Enablement company
Nairobi, KenyaMid
Operations & StrategyNew
About the role
TL;DR
Provide customer support for tire-related inquiries via voice, chat, and email.
- •We're looking for a Tire Support Specialist to provide exceptional support to consumers, tire installers, and wholesale distributors.
- •If you're passionate about customer service, enjoy solving problems, and thrive in a fast-paced environment, this opportunity is for you! Key Responsibilities Handle inbound calls, chats, and emails professionally Assist customers with tire-related inquiries and order support Provide accurate and timely solutions across multiple channels Maintain detailed records in internal systems Collaborate with team leaders and escalate issues when needed Requirements 6-12 months of Customer Service experience Excellent communication and interpersonal skills Strong problem-solving abilities and customer-focused mindset Ability to multitask and adapt quickly
Required skills
Customer Service
Nice-to-have skills
Sales