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Customer Ops/Admin CRM (Stage) F/H
PadoaOccupational Health company
Paris, FranceIntern
Five Arrows
Kamet Ventures
Thoma Bravo
Operations & Strategy
About the role
TL;DR
Customer Ops/Admin CRM intern to optimize tools and processes, supporting sales and customer success.
- •As a Customer Ops/Admin CRM intern, you will support the Efficiency & Operational Excellence team in optimizing business tools and processes.
- •This role bridges technical aspects (Tools/AI) with internal team service to streamline the customer journey from sales to long-term customer success management.
- •Key Responsibilities Manage and optimize HubSpot: CRM administration, data cleaning, custom view creation, and workflow automation for Sales and Success teams.
- •Lead cross-functional projects: Scope and deploy projects involving CSM & Deployment teams to optimize SaaS implementation for clients.
- •Document key processes: Structure and update the Notion knowledge base for clear, accessible, and shared work methods.
- •AI Watch: Monitor and communicate AI tools to eliminate low-value-added tasks.
- •Requirements Student in University, Business School, Engineering School, or Master's program (Bac+4 or Bac+5) with a strong interest in digital tools and organization.
- •Analytical mindset, rigorous execution, and a desire to facilitate the daily work of other teams, with a continuous improvement orientation.
- •Previous experience with a CRM tool and/or basic knowledge of no-code tools.
Required skills
HubSpotNotionCRMProject Management
Nice-to-have skills
Git
Domain expertise
healthtech
Benefits & perks
Transport reimbursement, Swile card, Free coffee, tea, cereals, fruits
Tech stack
HubSpotNotionGit