Enterprise & Mid-Market Account Manager, EMEA
Cypress.ioAutomated Testing company
Ireland$69,000 - $120,000Mid
Bessemer Venture Partners
Battery Ventures
Sapphire Ventures
Stripes
OpenView Venture Partners
Las Olas Venture Capital
Sales & Account Management
About the role
TL;DR
Manage and grow existing enterprise and mid-market accounts, driving retention and expansion.
- •As an Enterprise and Mid-Market Account Manager at Cypress, you will be a trusted partner to growing organizations, driving retention, expansion, and long-term value across an existing book of business.
- •You'll collaborate with Technical Solutions Consultants to ensure customer success and uncover growth opportunities.
- •Key Responsibilities Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts.
- •Manage renewals end-to-end, partnering with customers to ensure continued value and leading with value delivered.
- •Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption.
- •Develop a solid understanding of the Cypress platform to align solutions to customer goals and translate technical features into business value.
- •Requirements 4+ years as a quota-carrying SaaS seller with a track record managing renewals, expansion, and account growth.
- •Enjoy building rapport, earning trust, and being a consistent point of contact for customers.
- •Naturally curious and customer-focused, interested in understanding problems before offering solutions.
- •Willing and able to engage with technical stakeholders and learn how Cypress fits into modern development workflows.
Required skills
Account ManagementEnterprise SalesSalesforceHubSpotCRMNegotiationCustomer SuccessPipeline ManagementLead GenerationMarket AnalysisCustomer ServicePythonJavaScriptNode.js
Nice-to-have skills
Product-Led GrowthCypressPlaywrightJestPytestSelenium
Domain expertise
developer-tools
Tech stack
PythonJavaScriptNode.jsReactAWSGoogle CloudAzureDockerKubernetesCI/CDGitLinuxJiraConfluenceSlack
