Accounts Receivable Specialist
Coupa Software, Inc.Business Spend company
Bogota, ColombiaMid
General Atlantic
Battery Ventures
Meritech Capital Partners
Thoma Bravo
Abu Dhabi Investment Authority
BlueRun Ventures
FinanceNew
About the role
TL;DR
Manage order-to-cash process, ensuring accuracy and efficiency in order processing and billing.
- •Coupa is seeking a highly organized and detail-oriented Accounts Receivable Specialist to join their Revenue Operations team.
- •This role is crucial for managing the order-to-cash process, ensuring accuracy, efficiency, and exceptional customer service.
- •Key Responsibilities Manage end-to-end order processing, including contract review, pricing validation, and processing complex orders.
- •Act as a liaison between Sales, Finance, Legal, and Customer Success to resolve order discrepancies and billing issues.
- •Identify and implement solutions to improve the order-to-cash workflow efficiency.
- •Serve as the point of escalation for complex order inquiries.
- •Maintain accurate customer and transaction data and generate reports.
- •Requirements 5-7 years of direct experience in order management, sales operations, or a related field.
- •Bachelor's degree in business, Finance, or a related discipline (or equivalent experience).
- •Strong analytical skills for contract review and system order translation.
- •Excellent written and verbal communication skills.
- •Hands-on experience with Zuora and NetSuite is highly advantageous; Salesforce experience preferred.
Required skills
Contract ManagementSales OperationsCRMSalesforce
Tech stack
CRMSalesforce
