Deployment Strategist
ConsoleIT Service company
San FranciscoSenior
Thrive Capital
DST Global
Sales & Account Management
About the role
TL;DR
Drive AI deployments for enterprise customers at Console.
- •As a Deployment Strategist at Console, you'll own the success of our largest enterprise customers.
- •Key Responsibilities Own a portfolio of strategic enterprise accounts, serving as the primary relationship owner and trusted advisor to customer leadership Drive complex implementations from kickoff to launch, building project plans which turn ambiguous enterprise goals into clear work streams, owners, timelines, and success metrics Translate messy business processes across IT, HR, finance, and operations into clear deployment priorities and expansion opportunities Partner with FDEs to connect customer goals to the right technical implementation, ensuring deployments are both operationally successful and technically sound Lead executive check-ins, working sessions, and cross-functional customer meetings with clarity, urgency, and strong follow-through Requirements 3+ years of experience in consulting, enterprise customer success, implementation, strategy and operations, or another role where you owned complex projects with senior stakeholders You're an exceptional problem solver who can quickly understand a customer's business, identify what matters, and create a practical path to impact You have strong project management instincts: you create clarity, manage competing priorities, hold stakeholders accountable, and keep momentum through ambiguity You communicate with precision and presence, whether you're facilitating a working session with operators or presenting an implementation plan to executives You're technically fluent enough to reason through systems, workflows, integrations, and AI product behavior, and you know when to pull in deeper technical expertise
Required skills
Project ManagementCustomer Service
Domain expertise
ai
Benefits & perks
Equity