Customer Sales Engineer
CoLabEngineering Collaboration company
Boston, United StatesMid
Insight Partners
Y Combinator
Intrepid Growth Partners
Killick Capital
Pelorus VC
Spider Capital
Sales & Account Management
About the role
TL;DR
Customer Solutions Engineer to help mechanical engineering teams adopt CoLab's AI platform.
- •{"about_the_role": "Solutions Engineering at CoLab is a team of mechanical engineers who sit at the intersection of product, sales, and customer success.
- •They act as product experts, industry experts, and the voice of the customer\u2014playing a critical role in helping prospects and customers realize the full value of CoLab.
- •This role is focused on the Customer Solutions Engineer function, helping existing customers drive complex deployments and transform how teams collaborate.", "key_responsibilities": ["Prepare and deliver engaging, specific demos that showcase how CoLab addresses customer pain points and delivers unique value.", "Partner with Account Executives and Customer Success Managers to solve challenging customer problems across diverse mechanical design and engineering use cases.", "Understand a customer\u2019s current-state workflows, pain points, and how they map to business outcomes.", "Map how customers work today to CoLabs capabilities, and challenge them on new ways of working with what CoLab unlocks.", "Be a trusted advisor to customers and prospects, on what is possible with AI in the context of mechanical engineering today, and in the future."], "requirements": ["Broad industry exposure\u2014whether in automotive, aerospace, heavy equipment, medical devices, or another complex mechanical space.", "Equally comfortable in front of a whiteboard or a C-level boardroom\u2014able to translate engineering problems into business outcomes.", "Strong communicator, adept at tailoring technical discussions to different audiences.", "Industry Domain expert
- •deep knowledge and experience with knowledge of CAD/PLM tools.", "A mechanical engineer by background, with real-world experience in product development, engineering processes, and design in an Aerospace and Defense Environment."]}
Required skills
SalesforceCRMSolution SellingAccount ManagementCustomer SuccessChange ManagementPresentation Skills
Nice-to-have skills
Customer OnboardingImplementation Management
Domain expertise
aerospacedefense
Benefits & perks
Executive stock options package, Extended health and benefits package, Unlimited paid vacation, RRSP matching, Health and dental insurance, Unlimited PTO, Remote work
Tech stack
PythonJavaScriptTypeScriptJavaC++C#GoRustRubyPHPSwiftKotlinScalaRSQLBashCObjective-CPerlLuaElixirClojureHaskellDartReactVue.jsAngularNext.jsSvelteHTML
