Commercial Customer Success Manager
CodeRabbitAI Code company
London, United Kingdom£90K - £150KMid
Scale Venture Partners
NVentures
CRV
Harmony Partners
Flex Capital
Engineering Capital
Sales & Account Management
About the role
TL;DR
Ensure customers realize value with CodeRabbit's AI-powered code review platform.
- •At CodeRabbit, we seek an exceptional Commercial Customer Success Manager to join our customer success organization in the EMEA theater.
- •You will ensure our customers realize value with our AI-powered code review platform.
- •Key Responsibilities Build strong, meaningful relationships with our customers Drive engagement and adoption throughout the full customer journey Own a book of business to include renewals and expansion opportunities Become a product expert and understand all components of CodeRabbit Educate customers on the best product usage, ensuring they maximize the value out of it Requirements At least 3+ years of experience in customer success or account management Technical competency to understand CodeRabbit’s software Customer Obsession: a passion to deliver a high-quality customer experience Strong knowledge of the customer success space Comfortable and proficient with various sales methodologies
Required skills
Customer SuccessAccount Management
Domain expertise
ai
Benefits & perks
Competitive salary, Equity, Benefits, Professional development opportunities
