Director, Account Management
Coates GroupDigital Merchandising company
Toronto, CanadaDirector
Sales & Account ManagementNew
About the role
TL;DR
Lead account management, drive client success, and foster account growth.
- •The Director, Account Management is accountable for the overall health, performance, and long-term success of the account.
- •This role sets strategic direction, provides guidance and decision making for the account team, and ensures the account is positioned for sustainable delivery, optimization, and growth.
- •Key Responsibilities Serve as the senior client partner and trusted advisor.
- •Lead and develop the Account Management team.
- •Ensure sustainable account performance through effective scope and resource management.
- •Identify opportunities to strengthen and expand the partnership.
- •Requirements 7–10 years of experience in account management, client services, or digital marketing.
- •Proven ability to bring a strategic point of view to clients.
- •Comfortable managing two or more direct reports.
- •Strong presentation skills.
Required skills
Account ManagementStrategic PlanningPresentation SkillsDigital Marketing
Nice-to-have skills
Project Management
Domain expertise
retail
Tech stack
JavaScriptHTMLCSSGitLinuxJiraConfluenceFigmaPostmanSwaggerOpenAPIREST APIGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketo