Customer Success Manager
ClaraPayments company
Monterrey, MexicoSenior
Coatue
ICONIQ Growth
General Catalyst
DST Global
monashees
Kaszek Ventures
Sales & Account Management
About the role
TL;DR
Manage and grow strategic client relationships for Clara's B2B fintech platform in Mexico.
- •Clara is seeking a Key Account Manager to manage and grow strategic client relationships, acting as the primary point of contact for key clients in Mexico.
- •You will leverage commercial acumen and consultative insights to help clients optimize their spend management through Clara's platform.
- •Key Responsibilities Own and grow strategic client relationships.
- •Serve as the main point of contact for key clients in Mexico.
- •Optimize client spend management through Clara's platform.
- •Identify growth and expansion opportunities.
- •Manage complex sales and onboarding cycles.
- •Requirements 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model.
- •Previous experience in the financial sector, particularly in traditional banking institutions.
- •Proven ability to onboard, manage, and grow B2B client accounts.
- •Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level.
- •Professional proficiency in English.
Required skills
B2B SalesAccount Management
Nice-to-have skills
SalesforceHubSpotNegotiationPartnership ManagementCRM
Domain expertise
fintech
Benefits & perks
Competitive salary, Stock options (ESOP), Annual learning budget, Flexible vacation, Hybrid work model