Customer Success Manager
ClaraPayments company
Guadalajara, MexicoSenior
Coatue
ICONIQ Growth
General Catalyst
DST Global
monashees
Kaszek Ventures
Sales & Account ManagementNew
About the role
TL;DR
Manage and grow strategic client relationships for Clara's B2B financial platform.
- •Clara is seeking a Key Account Manager to manage and grow strategic client relationships, optimizing spend management through Clara's platform.
- •You will be the primary point of contact for key clients in Mexico, acting as a trusted partner to C-level executives.
- •Key Responsibilities Own and grow strategic client relationships.
- •Optimize client spend management through Clara's platform.
- •Act as a trusted partner to C-level executives.
- •Identify opportunities for growth and expansion.
- •Manage complex sales and onboarding cycles.
- •Requirements 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model.
- •Previous experience in the financial sector, particularly in traditional banking institutions.
- •Proven ability to onboard, manage, and grow B2B client accounts.
- •Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level.
- •Sales forecasting skills and experience managing sell-in/sell-out strategies.
- •Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset.
- •Structured, results-oriented approach with strong business acumen.
- •Professional proficiency in English.
Required skills
B2B SalesAccount Management
Nice-to-have skills
Go-to-Market
Domain expertise
fintech
Benefits & perks
Stock options, Hybrid work model