Client Value Partner
CelonisProcess Mining company
London, United KingdomSenior
Accel
83NORTH
T. Rowe Price
Franklin Templeton
Qatar Investment Authority
Durable Capital Partners
Sales & Account Management
About the role
TL;DR
Drive data-driven business transformation and ensure customer success with strategic clients.
- •Celonis is seeking a Client Value Partner to drive data-driven business transformation with strategic customers.
- •This role is key to ensuring customer success and satisfaction by realizing value with the Celonis platform.
- •Key Responsibilities Act as the accountable lead and trusted advisor for strategic customers, engaging with C-level executives to define long-term business transformation visions.
- •Lead cross-functional Celonis teams to drive measurable business impact and accelerate platform adoption.
- •Develop and maintain strong relationships with key stakeholders, including C-level executives, and mentor customer organizations on design and maturation of Centers of Excellence.
- •Drive value realization and adoption within accounts, ensuring high-quality, on-time project completion and client satisfaction.
- •Organize and lead customer advisory boards, acting as the voice of the customer within Celonis to influence product development and service offerings.
- •Requirements Minimum 10 years of relevant customer success, strategy consulting, or related experience.
- •Strong experience in driving large-scale transformation programs, process re-engineering, and implementations.
- •Proven ability to navigate large global organizations and persuade through data, facts, and confidence.
- •Experience with AI-based transformation is a strong plus.
- •Possess a natural and consultative approach when engaging with senior executives.
Required skills
Customer SuccessStrategic PlanningChange ManagementProject Management
Benefits & perks
Equity, Bonus, Benefits, Restricted Stock Units (RSUs), Parental Leave, Unlimited PTO, Learning Platform Access, Wellbeing Programs, Volunteer Time Off