Customer Strategy & Operations
Candid HealthRevenue Cycle company
San Francisco, United States$95,000 - $140,000Mid
Oak HC/FT
8VC
Y Combinator
First Round Capital
Sixth Street Growth
Operations & Strategy
About the role
TL;DR
Maximize value for customers by ensuring higher claims payment rates.
- •Candid Health is looking to hire multiple Customer Strategy & Operations team members in 2026.
- •This team has grown significantly, and we're excited to bring on new talent to drive momentum forward and support expansion.
- •Key Responsibilities Own a portfolio of current customers and ensure world-class revenue cycle outcomes.
- •Work directly with customers to understand challenges and develop solutions.
- •Perform data analysis to identify root causes of customer issues and provide recommendations.
- •Own the end-to-end implementation roadmap for new customers.
- •Collaborate with Engineering, Product, and Design teams to develop solutions.
- •Requirements 1-3 years of experience.
- •Demonstrated track record of driving key business outcomes.
- •Systems thinker with a high-quality bar and good intuition around trade-offs.
- •Experience in scaling processes and operations.
- •Clear and concise communicator.
Required skills
Customer ServiceProject Management
Domain expertise
healthcare
Benefits & perks
equity, employee benefits
