Mexico Account Representative
Arrive LogisticsFreight Brokerage company
Chicago, United StatesMid
Temasek
Lead Edge Capital
ATL Partners
The Baupost Group
British Columbia Investment Management Corporation
Sales & Account Management
About the role
TL;DR
Manage customer accounts, optimize operations, and drive profitability in a logistics environment.
- •The Account Representative will focus on delivering value to customers by managing accessorials, awarded lanes, and offer management, striving for increasing committed capacity and operational excellence through KPI management.
- •Key Responsibilities Obtain pickup and delivery appointments and maintain accurate data entry.
- •Deliver effective and timely communication with carrier reps and customer contacts.
- •Effectively manage accessorials by working closely with carrier partners.
- •Monitor customer awards and have proactive conversations with sales and customer.
- •Ensure account is operating at a healthy profitability level.
- •Requirements Bachelor's degree in a relevant field of study preferred.
- •At least 2 years of experience in a 3PL or supply chain environment.
- •Ability to work in a fast-paced high-pressure environment while multitasking.
- •Work collaboratively and cross-functionally with exceptional communication and interpersonal skills.
Required skills
ExcelPowerPoint
Domain expertise
logistics
Benefits & perks
Medical, Dental, Vision, Life Insurance, Disability Insurance, Supplemental Coverage, 401(k) Matching, Employee Resource Groups, Office Engagement Activities, Team Events, Happy Hours, Casual Dress Code, Gym Access, Employee Assistance Program, Paid Holidays, Paid Vacation, Wellness Days, Paid Parental Leave, Referral Program, Relocation Assistance
Tech stack
ExcelPowerPoint