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IT Support Engineer
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About the role
TL;DR
Provide IT support, manage employee technology, and onboard new hires.
- •airSlate is seeking an IT Support Engineer to join their global IT team.
- •This role is crucial for maintaining the productivity and security of airSlate's worldwide workforce by managing the full employee technology lifecycle.
- •Key Responsibilities Provide second-line IT support via helpdesk, chat, and in person.
- •Prepare, configure, and manage employee laptops (macOS, Windows, Ubuntu).
- •Deliver on-site IT support and maintain Wroclaw office technology.
- •Run IT onboarding for new hires in Polish and English.
- •Administer user accounts and access in Google Workspace and Okta.
- •Requirements 1-2 years in IT support / helpdesk / system administration.
- •Hands-on experience supporting and provisioning macOS and Windows.
- •Working knowledge of Google Workspace administration and identity / SSO tools (Okta or similar).
- •Experience with an MDM solution (Hexnode, Jamf, Intune, or comparable).
- •Willingness to work on-site in the Wroclaw office.