Senior IT Systems Administrator
HackerRankDeveloper Skill company
Santa Clara, United States$135K - $148KSenior
Khosla Ventures
Battery Ventures
JMI Equity
Randstad Innovation Fund
Recruit Holdings
Susquehanna Growth Equity
New
About the role
TL;DR
Senior IT Systems Administrator providing hands-on support and systems administration for workplace technology.
- •The Global IT team delivers secure, reliable and user-friendly workplace technology for employees across regions, managing employee support, endpoints, identity and access, business applications, IT assets and workplace technology while partnering with Security, People, Finance and external service providers.
- •Key Responsibilities Provide Tier 1 and Tier 2 support for employees across AMER and EMEA, resolving incidents and service requests within agreed service levels.
- •Administer Jamf, Okta, VPN, DLP, Google Workspace, Microsoft 365, Slack, Zoom, Adobe and other approved business applications.
- •Own the lifecycle of laptops, mobile devices and other IT assets
- •procurement, configuration, deployment, maintenance, recovery and secure decommissioning.
- •Provide hands-on technology support for the Bay Area office, including workstations and conference-room technology.
- •Identify opportunities to automate repetitive IT workflows
- •onboarding, offboarding, access provisioning and device management.
- •Requirements Five or more years of relevant experience in corporate IT support, systems administration or IT operations.
- •Hands-on experience administering macOS endpoints in a corporate environment, with strong experience in Jamf or a comparable MDM platform.
- •Experience administering Okta or another enterprise identity provider.
- •Experience supporting business applications such as Google Workspace, Microsoft 365, Notion, Linear, Slack and Zoom.
- •Strong troubleshooting and analytical skills, and the ability to manage several competing requests and projects while meeting deadlines.
Required skills
SlackLinuxBash
Benefits & perks
equity
Tech stack
SlackLinuxBash