Customer Engineer
OllamaDeveloper Tools company
Palo Alto, United StatesMid
Benchmark
Y Combinator
8VC
Theory Ventures
Garage Capital
GTMfund
Sales & Account Management
About the role
TL;DR
Serve as the technical bridge between Ollama and customers, ensuring successful deployment and integration.
- •You'll be the technical bridge between Ollama and our customers, helping teams deploy Ollama locally and in the cloud, integrate it into their stack, and trust it in regulated environments.
- •Key Responsibilities Build and automate Ollama's support systems Build reference architectures and deployment guides for specific use cases Onboard larger teams to Ollama Be the voice of the customer inside Ollama.
- •Requirements Experience with solutions, customer, pre-sales, or developer-success engineering at a developer-tools, infrastructure, or AI/ML company Hands-on experience with running models, writing code, and debugging a real deployment Ability to communicate clearly and simplify complex setups for developers Comfort in ambiguity and ability to move fast Bonus: experience with model deployment, GPU/ML infrastructure, or regulated-industry compliance
Required skills
Customer ServiceTechnical Leadership
Domain expertise
developer-toolsai
