Senior Renewals Manager
NetBox LabsNetwork Infrastructure company
RemoteSenior
NGP Capital
Headline
Sorenson Capital
Flybridge Capital
Notable Capital
Mango Capital
Sales & Account Management
About the role
TL;DR
Manage and scale the renewals process, driving commercial conversations and system predictability.
- •NetBox Labs is seeking a Senior Renewals Manager to build and scale a repeatable, forecastable, and commercially consistent renewal system.
- •You will own the commercial conversation for transactional and mid-market renewals, co-lead larger renewals, and build the underlying system to ensure predictability.
- •Key Responsibilities Own the commercial aspects of transactional and mid-market renewals from quote to signed order.
- •Co-lead the commercial side of strategic and enterprise renewals with CSMs.
- •Define, document, and improve the renewals process across various customer types.
- •Ensure renewal forecast accuracy and maintain data hygiene for reliable forecasting.
- •Automate manual renewal tasks to reduce administrative burden.
- •Requirements Experience building or running a renewals or revenue operations function, ideally in B2B SaaS.
- •Ability to lead commercial conversations, negotiate, and manage pricing objections.
- •Fluency in CRM and customer success platforms (HubSpot and Pylon experience a plus).
- •Systems-thinking approach to create clean, documented, and repeatable workflows.
- •Comfort with data for forecasting and identifying at-risk renewals.
Required skills
Revenue OperationsB2B SalesCRMHubSpotNegotiationContract ManagementSalesforceBusiness Operations
Domain expertise
developer-toolsproductivity
Tech stack
HubSpotCRM