Training & Document Control Manager
NateraNatera is a
Remote$95,000 - $115,000 USDManager
People / HR / Recruitment
About the role
TL;DR
Manage training and development programs for multiple teams, leveraging AI and data analytics.
- •We are seeking a highly autonomous, tech-forward, and experienced Manager to lead training and development efforts across Patient Coordinator, Billing Call Center, Patient Experience, and Document Control teams.
- •You will leverage AI and data analytics to identify skill gaps, build onboarding programs, and drive employee performance.
- •Key Responsibilities Develop and execute training strategies aligned with business objectives.
- •Utilize AI tools for content creation and workflow automation.
- •Assess training needs and design comprehensive development plans.
- •Manage training initiatives from conception to completion.
- •Track and analyze training KPIs to evaluate program effectiveness.
- •Requirements 5+ years of experience leading training programs, ideally for sales or revenue-generating teams.
- •Proficiency in LMS, generative AI tools, and data analytics platforms.
- •Strong strategic mindset and ability to work autonomously.
- •Experience in healthcare document control or patient experience is a plus.
- •Bilingual (English and Spanish) is strongly preferred.
Required skills
Project Management
Nice-to-have skills
HIPAASnowflakePower BI
Domain expertise
healthcare
Benefits & perks
Medical, Dental, Vision, Life Insurance, Disability Plans, Free Testing, Fertility Care Benefits, Pregnancy and Baby Bonding Leave, 401k, Commuter Benefits
Tech stack
SnowflakePower BI