Director of Client Success, Arrive Fresh
Arrive LogisticsFreight Brokerage company
Austin, United StatesDirector
Temasek
Lead Edge Capital
ATL Partners
The Baupost Group
British Columbia Investment Management Corporation
Sales & Account Management
About the role
TL;DR
Drive performance and growth for Arrive Fresh's produce and floral division.
- •Drive the performance and growth of Arrive Fresh's produce and floral division.
- •Key Responsibilities Direct the day-to-day operations of the Arrive Fresh Client Success Department.
- •Establish and roll out robust Standard Operating Procedures (SOPs) and program designs.
- •Collaborate with leadership teams to develop and execute after-hours processes.
- •Requirements 15+ years of relevant logistics and brokerage experience. 10+ years of dedicated expertise in produce and floral logistics. 3+ years of logistics leadership or management experience.
Required skills
Customer ServiceBusiness DevelopmentSalesNegotiationCompliance Management
Nice-to-have skills
Project Management
Domain expertise
logistics
Benefits & perks
medical, dental, vision, life, disability, and supplemental coverage, matching 401(k) program, Employee Resource Groups, Employee Assistance Program, 100% paid parental leave, Relocation assistance