Technical Account Manager
AzulJava Platform company
United StatesSenior
Vitruvian Partners
Lead Edge Capital
Thoma Bravo
Sales & Account Management
About the role
TL;DR
Drive successful adoption of Azul Prime within strategic customer accounts.
- •The Technical Account Manager (TAM) is a deeply technical post-sales role focused on driving successful adoption of Azul Prime within a portfolio of strategic customers.
- •You will be trusted by Azul’s most important accounts to ensure that their mission-critical Java applications run on Prime with the best possible performance, stability, and cost efficiency.
- •Key Responsibilities Own a portfolio of named strategic customers, with flexibility to engage additional high-value Azul Prime customers as opportunities arise.
- •Build and maintain deep, long-term relationships with technical stakeholders
- •SREs, Java developers, platform engineers, and architects.
- •Serve as the primary technical advisor for Azul Prime across your accounts.
- •Lead troubleshooting, root cause analysis, and performance tuning engagements for JVM-based applications running at enterprise scale.
- •Collaborate with Azul’s runtime, compiler, GC, and tooling engineering teams to resolve complex technical issues.
- •Requirements 12+ years in senior technical roles such as software engineering, SRE, performance engineering, or cloud/platform engineering. 8+ years in customer-facing technical roles (TAM, solutions architect, consulting engineer, or SRE with direct customer engagement).
- •Strong working knowledge of Java programming and JVM internals
- •garbage collection, JIT compilation, class loading, threading, and memory model.
- •Demonstrated experience tuning and troubleshooting enterprise-scale Java applications in production.
- •Strong Linux fundamentals, including shell scripting and performance troubleshooting on Linux systems.
Required skills
JavaLinuxEngineering Management
Nice-to-have skills
CI/CDKubernetes
Tech stack
JavaLinuxKubernetesDockerAWSGoogle CloudAzurePrometheusGrafanaDatadogNew RelicJiraConfluence
