Enterprise Outcomes Architect, Japan
NotionProductivity Software company
Tokyo, JapanSenior
Sequoia Capital
Coatue Management
Index Ventures
First Round Capital
Accel
Base10 Partners
Sales & Account Management
About the role
TL;DR
Drive customer adoption and value realization for Notion accounts, focusing on AI transformation.
- •Notion is seeking an Enterprise Outcomes Architect to help customers turn AI ambition into working systems within Notion.
- •You will own workflow adoption, value delivery, and renewal outcomes for named accounts, focusing on those needing stronger paths to measurable impact.
- •Key Responsibilities Drive workflow adoption and value realization for named accounts.
- •Contribute to NRR with predictable renewal and expansion pipeline.
- •Define and maintain mutual success plans demonstrating ROI to executive stakeholders.
- •Facilitate use-case consultations to identify new workflow opportunities.
- •Learn Notion's product and the AI ecosystem to guide customers.
- •Requirements 7+ years of experience driving customer adoption, value realization, renewals, or expansion in B2B software.
- •Strong customer-facing discovery instincts and ability to map workflows.
- •Technical fluency and presence as a trusted advisor.
- •Commercial awareness and ability to partner on renewal risk and expansion potential.
- •Native level Japanese, business level English.
Required skills
Customer SuccessAccount ManagementB2B SalesBusiness OperationsProject ManagementNotion
Nice-to-have skills
Implementation ManagementCustomer Onboarding
Domain expertise
productivityai
Tech stack
Notion
