Mid Market Account Manager
HyperboundSales Enablement company
San Francisco, United States$170K - $210K OTEMid
Y Combinator
Peak XV Partners
Snowflake Ventures
Roble Ventures
Fellows Fund
Better Capital
Sales & Account Management
About the role
TL;DR
Manage mid-market accounts, driving adoption and revenue for Hyperbound.
- •Hyperbound is seeking Mid-Market Account Managers to manage key post-sale relationships, driving both adoption and revenue.
- •This role involves owning a book of business, carrying quota on GRR and NRR, and acting as the primary point of contact for mid-market accounts.
- •Key Responsibilities Own a book of business across mid-market accounts from onboarding through renewal.
- •Drive adoption of Hyperbound features in partnership with Solutions Engineers.
- •Build and deliver executive-level QBRs tying product usage to business outcomes.
- •Carry quota on GRR and NRR, renewing contracts, expanding seats, and upselling modules.
- •Identify churn risk and proactively solve adoption challenges.
- •Requirements 3+ years in customer-facing roles, ideally CSM to AM progression.
- •Comfort being measured on revenue and customer success, with a track record of renewing and expanding accounts.
- •Ability to run QBRs connecting product usage to business outcomes.
- •A builder's mindset, thriving in fast-paced environments and contributing to playbook development.
- •Strong relationship skills and willingness to travel frequently.
Required skills
SalesforceHubSpotMonday.comSalesNegotiationCRMAccount ManagementBusiness DevelopmentCustomer Service
Domain expertise
developer-toolsaiproductivity
Benefits & perks
Equity, Health insurance, Dental insurance, Vision insurance, Unlimited time off, Daily lunches, Commuter benefits, Parking benefits
Tech stack
Node.jsPythonJavaScriptReactAWSGoogle CloudAzureDockerKubernetesCI/CDSalesforceHubSpotMonday.comNotionSlack
