N
Client Manager-Senior Client Manager - Large Group
Nava BenefitsEmployee Benefits company
RemoteSenior
Thrive Capital
GV
Gaingels
Glynn Capital
Quiet Capital
People Tech Partners
Sales & Account Management
About the role
TL;DR
Support large group employer clients in New York as a Client Manager.
- •Join Nava's East Coast Client Success team to manage large group employer clients in New York.
- •Key Responsibilities Manage a portfolio of New York large group employer clients (100-2000 lives) Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education Design creative, consultative benefit solutions based on strong knowledge of the New York market, alternative funding arrangements, carriers, and products Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions Requirements Bachelor's Degree in a business-related field and/or equivalent education 7-15 years of employee benefits experience with a brokerage A minimum of 5+ years of recent experience independently managing accounts with minimal guidance or AE/Consultant support Recent experience supporting: New York large employer groups (100-2,000 lives) Strong knowledge of large group plans and products Strong knowledge of financial arrangements and health products including fully insured, level & self funded, captives Health Insurance License required Strong Excel, PowerPoint, Google suite, written and communication skills Comfortable public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings
Required skills
Customer ServiceBusiness DevelopmentSalesAccount ManagementNegotiationStrategic PlanningProject ManagementExcelPowerPoint
Nice-to-have skills
Google AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketoSlackAsanaLinear
Domain expertise
healthcare
Benefits & perks
Health & Wellness, Financial Support, Work-Life, Professional Support
Tech stack
ExcelPowerPointGoogle AnalyticsGA4Looker StudioWorkdayGreenhouseLeverMarketoSlackAsanaLinearMonday.comAirtableNotion
