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Customer Onboarding Manager
BynderDigital Asset company
Amsterdam, NetherlandsMid
Insight Partners
Thomas H. Lee Partners
Sales & Account Management
About the role
TL;DR
Ensure seamless onboarding of mid-market customers across EMEA.
- •You are being hired to streamline and accelerate the onboarding journey for our mid-market customers across EMEA.
- •Your mission is to ensure every regional brand seamlessly adopts Bynder as their essential engine for digital transformation, realizing instant value from Day 1.
- •Key Responsibilities Project & Implementation Management: Fully lead the onboarding project lifecycle for assigned accounts, ensuring a seamless, timely, and complete configuration of the Bynder suite.
- •Consulting & Taxonomy Strategy: Advise customers on asset bank taxonomy, metadata structures, governance, and custom workflows tailored to their unique business use cases.
- •AI-Driven Productivity: Actively leverage modern AI tools to accelerate daily workflows, automate routine reporting, and analyze customer meeting insights to continuously optimize project delivery.
- •Requirements Strong understanding of digital asset management and content orchestration.
- •Experience in managing complex projects and implementing digital solutions.
- •Excellent communication and interpersonal skills.
Required skills
Project Management